Return and Exchange Policy
All registration fees made payable to any digital services, softwares and/ or courses offered are non-refundable, unless stated otherwise.
Refund, Return or Exchange is not allowed for any reason includes but not limited to the following:
1. Do not understand the language spoken
2. Unable to follow the course structure/ outline
3. Register wrong courses or purchase wrong services
4. Not able to connect to the online class on time (for online courses)
5. Late or forgotten to attend (for online courses)
6. Forgotten to bring relevant equipment such as mouse, laptop, battery or any others that the management finds not fit for claim.
The followings are allowable as long as registrant provides the management with a written notice before the commencement of the registered course:
1. Registrant desires to reschedule/ postpone his/her attendance
2. Registrant desires to transfer his/her registration to another person
Reschedule/ postpone of registration is only made allowable ONCE from its original registration start date. Fees difference is applicable, if any.
The management reserves the right to postpone any courses scheduled in our sole discretion. In the event of canceled or postponed courses by the management, registrants are allowed to reschedule/ postpone to courses within three (3) months from its original registration start date or refund.
Failure to attend the registered courses within three (3) months after confirmation will result in automatic forfeit of paid fees. Registrants are required to submit a new application and make any payment of fees if he/ she wish to continue to attend any of the courses offered.
Registration and Confirmation
Registrant will receive a confirmation notice from the management by Whatsapp or email within 48 working hours after payment has been made. Information such as (but not limited to) registered courses, time, date, venue and other relevant information will be given in the confirmation notice and also a day before the scheduled course.
If any registrant does not receive the confirmation within 48 working hours after payment has been made, please contact the management at +6011-5684 0253 with immediate effect.